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Medical Office Administrator – Healthcare Insights Study

United States Contract Platform: Mercor
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About the Role

U.S.-based healthcare administrative staff to participate in a short research study designed to gather real-world operational insights from individuals working inside healthcare provider organizations. If you currently work in a hospital, clinic, medical group, or behavioral health practice in an administrative capacity and have some exposure to insurance workflows or contracting decisions, this opportunity may be a great fit.

Participants will complete a 30–45 minute online survey that includes multiple-choice questions and a few brief audio responses. The goal of this study is to capture practical insights about how healthcare administrative teams interact with insurers and manage operational processes within provider organizations. All responses are submitted through a secure platform, and email verification is used to ensure that only one submission is accepted per participant.

Role Details

• One-time engagement lasting 30–45 minutes

Deadline: Monday, March 16 (End of Day PST)

Compensation: $42 fixed payment upon verified completion

Exclusions

Please do not apply if you are an RN, Nurse, or Doctor. Applicants located in Maine or Vermont are also not eligible for this study.

Contract & Payment Terms

Participants will be engaged as independent contractors. The study is fully remote and can be completed at a time that fits your schedule. Projects may be extended, shortened, or concluded depending on operational needs. Work performed for this project will not involve access to confidential or proprietary information from any employer or institution. Payments are processed weekly via Stripe or Wise based on services rendered

What You'll Do

  • What You'll Do
  • • Share insights based on your professional experience working in a healthcare provider organization
  • • Record short audio responses to a few prompts
  • • Complete structured multiple-choice questions
  • • Submit your responses through the secure platform before the deadline
  • Who Should Apply
  • • Individuals currently employed full-time, part-time, or self-employed within a healthcare provider organization
  • • Administrative staff such as office managers, billing specialists, or credentialing staff
  • • Professionals who have some involvement with insurance workflows or contracting decisions

Requirements

  • Additional Requirements
  • • Must work at a healthcare provider organization (hospital, clinic, medical group, behavioral health practice)
  • • Must not work for a third-party vendor
  • • Must not hold a director or executive-level role
  • • Your organization should work with at least one of the following insurers representing ≥10% of patients:
  • Aetna, Cigna, Blue Cross Blue Shield (excluding Elevance/Anthem), Elevance Health / Anthem Blue Cross Blue Shield (including Wellpoint and Carelon), Centene, Kaiser, Humana, or UnitedHealthcare
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